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HakkoUSA Knowledge Base

Why do I get S-E error on my FX-971 or FX-972?

FX-971

Check to make sure that the tip is seated properly. Using a heat resistant pad (PN:  B2300) or the tip changing feature of the FH-215 holder, apply pressure to push the tip into the handpiece. Do not use excessive force and be careful not to bend the tip. The force you apply will typically be about 6 to 7 kgf. You can confirm the tip is seated by checking the distance from the end of the tip to the front of the nipple on the handpiece as shown in the examples below.

 Tip seated properly.  Tip NOT seated properly
   

 For the FX-9701, that distance is about 46mm when using a standard T39-D16 tip. For the FX-9703, that distance is about 27mm when using a T50-D06 tip.

If that does not resolve the issue, measure the tips at room temperature using a multimeter. Here are the points that need to be measured. If the value that you measured does fall within the tip's respective range, the tip needs to be replaced.

The T39 tips should measure around 5.7Ω ± 10%.

The T50 tips should measure around 8.0Ω ± 10%.


 

 
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Article ID: 11992
Last Modified: Last Month
Last Modified By: Chris Stuber
Type: FAQ
Rated 4 stars based on 3 votes.
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